Frequently Asked Questions
If you know exactly what you want and are looking for more detailed information about how your order is processed and shipped, or if you want all the details before you start, check out our FAQ categories. If you still have questions regarding the products and services available at Monkey in a Dryer Screen Printing, you can contact us directly.
Shipping
Do you offer shipping?
We will ship your full order upon request anywhere in the Continental United States and APOs using FedEx or USPS ground services for a fee. Customers located in the Twin Cities area may pick up their orders locally.
Do you offer drop shipping?
Yes, we provide this service. The price includes folding, bagging, labeling, and shipping to anywhere in the contiguous United States. Additional fees may apply for Hawaii, Alaska, and international orders. See the chart below for pricing:
Continental United States (3-5 Days for Delivery)
- 1 shirt $5.00
- 2 shirts $8.00
- 3-4 shirts $10.50
- 5-10 shirts $12.50
- 11 shirts $13.50
- Each additional shirt add $1.00 1-2 shirt $11.00
Canada (2 Weeks for Delivery)
- 3-5 shirts $18.00
- 6 shirts $20.00
- 7+ shirts email us for pricing
International (2 Weeks for Delivery)
- 1-2 shirt $11.00
- 3-4 shirts $24.00
- 5 shirts $27.25
- 6 shirts $34.75
- 7+ shirts email us for pricing
Some FAQ’s on Drop Shipping
Does this price include tracking?
No, but this service is available at an extra charge of $3.00 per order.
How long will my order take to arrive?
We drop ship our t-shirts via Parcel Post or Priority Mail through the United States Postal Service (USPS). Please allow 3-5 business days for delivery for orders within the United States. Please allow 12-15 days for delivery for Canadian and international orders. We do have Express Mail available for Canadian and international orders at an additional fee. Express Mail only takes 5-7 business days for delivery. You may pay for delivery confirmation. Keep in mind that delivery confirmation is for our reference and is not the same thing as tracking. Tracking is only available for Express Mail customers.
Why does it take two weeks to ship Canadian and international orders?
Canadian and international orders take up to two weeks due to overseas shipping and the time it takes to get through customs.
Why was my order charged a customs fee?
International orders may be subject to customs duties and fees. Unfortunately, this is a necessary part of the process of overseas ordering. We cannot ship your package as a gift.
Contact us today to get answers to any additional questions you have about our products or services. We are based in Minneapolis, Minnesota, and proudly serve all of the Minneapolis/St. Paul area and ship products to customers nationally and all over the world.